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Knowledgebase : Video Tutorials
   

This video tutorial will show you how to add products to your Zen Cart store. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://support.blacksun.ca/index.php?/Tickets/...
To change sales tax amounts on your products in Zen Cart, follow this video tutorial. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://support.blacksun.ca/index.php?/...
You can change the type of currency that your Zen Cart website is using and add several different types of currencies. This video tutorial will show you how to configure this setting. If you are having difficulties or have any questions, feel free t...
After logging into Zen Cart (www.exaple.com/zcadmin), you can edit the configuration of your store. This video tutorial will show you how to access this configuration area and show you how to change the name of your Zen Cart store. If you are having...
This video tutorial will show you how to configure your Zen Cart's homepage. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://support.blacksun.ca/index.php?/Tickets/S...
Banners are good ways to advertise products and give life to your website. This video tutorial will show you how to edit, delete, and create new banners for your Zen Cart website. If you are having difficulties or have any questions, feel free to co...
To change the margins in your Zen Cart you can follow this video tutorial. You will need to log into your Zen Cart admin panel at www.example.com/zcadmin. If you are having difficulties or have any questions, feel free to contact our helpful Support...
To change your admin password you will first need to log into your Zen Cart installation (www.example.com/zcadmin). From here you can go to your admin settings and select the "Reset Password" button. You should reset your password on a regular basis to...
If you already have software that you would like to manage with Softaculous, you can follow this video tutorial on how to import scripts. The directory that you choose to install the software should be in a directory other than public_html, unless you ...
To increase security for your Joomla website, you can edit the .htaccess file with the text shown in this video tutorial. We would suggest fully backing up your website prior to changing anything within the .htacces file. If you are having difficult...
To increase security for your Joomla website, you can edit the .htaccess file with the text shown in this video tutorial. We would suggest fully backing up your website prior to changing anything within the .htacces file. This video tutorial will show ...
This video tutorial will show you how to install Coppermine through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishin...
This video tutorial will show you how to install CubeCart through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing ...
This video tutorial will show you how to install DokuWiki through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing ...
This video tutorial will show you how to install Dolphin through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing f...
This video tutorial will show you how to install DotClear through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing ...
This video tutorial will show you how to install Drupal through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing fo...
This video tutorial will show you how to install Gallery through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing f...
This video tutorial will show you how to install Joomla through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing fo...
This video tutorial will show you how to install Magento through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing f...
This video tutorial will show you how to install MediaWiki through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing...
This video tutorial will show you how to install MyBB through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing for ...
This video tutorial will show you how to install Nucleus through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing f...
This video tutorial will show you how to install OScommerce through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishin...
This video tutorial will show you how to install phpBB through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing for...
This video tutorial will show you how to install Piwigo through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing fo...
This video tutorial will show you how to install any script through Softaculous on your control panel (www.example.com/cpanel) and how to demo the scripts. The directory that you choose to install the software should be in a directory other than public...
This video tutorial will show you how to install Serendipity through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishi...
This video tutorial will show you how to install SMF through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing for t...
This video tutorial will show you how to install Text Pattern through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wish...
This video tutorial will show you how to install TinyWebGallery through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wi...
This video tutorial will show you how to install WHMCS through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing for...
WordPress is available already on your control panel and is easily downloaded through a program called "Softaculous". This video tutorial will show you how download and install WordPress using an FTP client. If you are having difficulties or have an...
This video tutorial will show you how to install WordPress MU through Softaculous on your control panel (www.example.com/cpanel). WordPress MU is a multi-user blog and is not the same as WordPress. The directory that you choose to install the software ...
This video tutorial will show you how to install WordPress through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing...
This video tutorial will show you how to install ZenCart through Softaculous on your control panel (www.example.com/cpanel). The directory that you choose to install the software should be in a directory other than public_html, unless you are wishing f...
To create a backup of your Joomla site's database, you can log into your control panel (www.example.com/cpanel) and select phpMyAdmin from under the 'Databases' tab. From here you can export your database to the location of your choice. If you are h...
This video tutorial will show you how to add, delete, or edit comments on your WordPress Blog. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://support.blacksun.ca/in...
If you are using WordPress to manage your website content, you can also download plugins. These are additions to your website that can add various attributes on your pages. You can manage, download, and edit these plugin files directly on your WordPres...
If you have, or are going to change the directory that your Joomla website is in, you will need to update the configuration.php file located in your Joomla's root directory. This video tutorial will walk you though editing the configuration file and su...
If you have a backup version of your Joomla database, you can restore it via cPanel (www.example.com/cpanel). Using the Backup Wizard, you can restore a database - this video tutorial will walk you through all of the steps, and show you how to use the ...
If you have taken a backup of your MySQL database, you can restore it from your phpMyAdmin. This video tutorial will show you the correct way to restore your database - if you are attempting this for the first time be extra cautious; we would suggest t...
If you own an iPad, you can set up your BlackSun email account to receive mail on this device. You will be able to find your "account settings" on your control panel (www.example.com/cpanel) under email>>email address (to the right) >> more options>>co...
If you own an iPad, you can set up your BlackSun email account to receive mail on this device. You will be able to find your "account settings" on your control panel (www.example.com/cpanel) under email>>email address (to the right) >> more options>>co...
This video tutorial will show you how to synchronize your auto-installer with Softaculous. This is helpful if you have installed other scripts using another autoinstaller, but would like a univeral area for all of your software. If you are having d...
This video tutorial will show you how to remove installed scripts on softaculous. Before making any changes or removing software, we would suggest taking a backup of your website. If you are having difficulties or have any questions, feel free to c...
It is very important to keep your scripts updated - keeping old software can create security holes in your website. This video tutorial will show you how to update your software through Softaculous. If you are having difficulties or have any questi...
If you have not updated your Joomla from 1.5 to 2.5, this video tutorial will show you how. You will have to have access to your Joomla control panel (www.example.com/administrator). If you are having difficulties or have any questions, feel free to...
You should always keep your WordPress blog up to date to avoid potential hacks and malware. This video tutorial will show you how to update your blog via your WordPress admin control panel (www.exmaple.com/wp-admin). If you are having difficulties o...
Catagories can help you organize your information associated with your WordPress blog. You will have to log into your WordPress admin control panel (www.example.com/wp-admin) and select " Posts" and click on "Categories". From here you can edit, create...
This video tutorial will show you where to view all of your installed Softaculous Scripts. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://support.blacksun.ca/index...
To further organize and help customers find items easier and quicker, you can add categories in Zen Cart. This video tutorial will walk you through the steps in creating your own categories. If you are having difficulties or have any questions, feel...
In Zen Cart, you can add customer's information to your database. This video tutorial will show you how to edit, delete, and create new customers. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [...
This video tutorial will show you how to manage your pages with the WordPress admin area (www.example.com/wp-admin). If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://...
You can change the types of payments available to your customers by adding payment modules. This video tutorial will show you how to create, remove, and edit payment modules. If you are having difficulties or have any questions, feel free to contact...
To create addition attributes to products in your Zen Cart store, you can follow this video tutorial for a thorough walk-through and additional information. If you are having difficulties or have any questions, feel free to contact our helpful Suppo...
When you register a domain name your information is used to register the name on the Internet. This information can be hidden from WHOIS lookups through WHOIS privacy; however, this is an additional charge. If you would like to have domain privacy o...
If you have, or are going to change the directory that your Joomla website is in, you will need to update the configuration.php file located in your Joomla's root directory. This video tutorial will walk you though editing the configuration file and su...
On Zen Cart's administrative area (www.example.com/zcadmin) is capable of sending newsletters to clients. This video tutorial will walk you through the steps for creating your own newsletter. If you are having difficulties or have any questions, fee...
Zen Cart software allows you to send emails directly through your control panel (www.example.com/zcadmin). This video tutorial will show you how to accomplish this. If you are having difficulties or have any questions, feel free to contact our helpf...
To add, remove, or edit shipping modules for your Zen Cart, follow this helpful video tutorial. If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ------ [1] https://support.blacksun.ca/i...
If you are having a special promotion within your Zen Cart store, you can add these attributes to your online store by following this video tutorial. If you are having difficulties or have any questions, feel free to contact our helpful Support Team...
This video tutorial will show you how to edit, create, and delete users on your WordPress admin account (www.example.com/wp-admin). If you are having difficulties or have any questions, feel free to contact our helpful Support Team! [1] Links: ----...
When you are purchasing a hosting plan, you have to keep in mind how much disk space and bandwidth you will possibly need. This video tutorial will give you an introduction to both of these concepts, and if afterwards you are still unsure, feel free to...
BlackSun has MySQL databases available for your creation on cPanel (www.example.com/cpanel). From here you can access your databases by using phpmyadmin under the databases section. For more information on using MySQL databases, watch this video tutori...
Much like any other form of science, there are units of measurement in regards to your hosting plans with regards to its allocated space. This video tutorial will teach you the difference between Gigabytes (GB), MegaBytes (MB) and Kilobytes (KB). If...
A reseller account is a hosting account big enough for you to start a miniature hosting company piggy-backing BlackSun or any hosting provider. BlackSun has a variety of reseller plans; if you are interested, feel free to contact our sales team. If ...
If you are wondering what the word "server" means in a technical sense, you can watch this video and it will give you a full definition. For more information on BlackSun's servers, you can visit our website [1]. If you require further assistance, pl...
Email forwarders are a way of creating aliases for your email account. To create a forwarder, you will need to log into your cPanel (www.example.com/cpanel) OR onto your webmail account (www.example.com/webmail). If you require further assistance, p...
FTP (File Transfer Protocol) is used to transfer information from a local site (like your computer) to a remote site (BlackSun server). This is a way to upload a website to your purchased hosting plan. There are many free FTP clients available, but the...
BlackSun can host PHP, Perl, Python, and Ruby on Rails, which are all web-programming languages. PHP is the most common and easiest to use because it is used for most well known CMS's (Content Management Systems). If you are planning on using Perl, Pyt...
Spam is unsuitable or unrelated messages sent to a plethora of email addresses at random. There are different varieties of spam and if you are ever unsure of the content of an email, you can either delete it, or email our support team. This video will ...
The control panel is the main access for your hosting plan. In this area you can access your email accounts, files, configurations, and more! The username and password would have been sent to you in the 'Welcome to BlackSun' email at signup, the correc...
For general information about domains and how to use them in concordance with your hosting plan, watch this video tutorial. This will walk you through the differences between sub-domains, addon domains, and parked domains. If you require further ass...
If you have just purchased a domain name and are unsure how web hosting works or the Internet itself, this tutorial will give you background information on how web hosting works in accordance to you. If you are interested in purchasing hosting or a ...
There are a variety of web hosting services that BlackSun offers, from shared hosting all the way to dedicated hosting. For more information on our services and hosting options, you can visit our various websites, or contact our sales team. If you w...
Sadly there are penalties for exceeding bandwidth, disk space, or even CPU usage. Your site will automatically be taken offline and will give you an error message (as well as an email). If this happens, you can investigate the issue further by logging ...