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Knowledgebase : Domain & DNS Issues
BlackSun would like to warn and inform all of our valued clients of the Domain Registry of Canada (DROC). The DROC is on the RCMP'S "Bad Company" list. The DROC and BlackSun are in no way affiliated with each other. The DROC does a WHOIS search for dom...
Absolutely! Each of our hosting plans has the ability to hold 25 - 100 additional domain names depending on the level of service you are on. These can be new domains that you register through BlackSun or domains in which you already have ownership of. ...
YES, OF COURSE! Whether you are looking to park a domain, register a domain with a new hosting account, or even add an additional domain to an exciting hosting plan, we can definitely help! You can search for available domains by using our Domain Se...
Once you have figured out a name for your 'domain' it can be really confusing trying to decide on what should go after the "dot" (i.e. com, net, org, etc…) in your domain name. This part of the domain name is referred to as a top-level domain (TLD) and...
If you prefer to keep your domain registered at its existing registrar upon signing up with BlackSun web hosting that is not a problem. You can keep your existing domain registrar and point your Domain Name Servers (DNS) to BlackSun [1]. Instructions o...
If you have a domain name registered through BlackSun you will be able to manage it through https://manage.opensrs.net. This allows you to edit your Organization contact, Administrator contact, Name Servers and Billing information. After browsing to th...
So you tried to register the perfect domain name and it was taken. NO! Really?!?! Of course it's taken! Unless you can transport yourself back to 1997, you'll have a tough time getting a single phrase English language domain name. Here are some tips to...
What is WHOIS information? And how do I view my WHOIS listing? A WHOIS listing contains the contact information of the registrar and registrant for anyone to access. To view what is already listed on your WHOIS lookup, you can visit BlackSun WHOIS L...
At BlackSun, we alway register the domain name with your contact information unless otherwise requested. You can add additional domains to your hosting package or park domains for prices listed at https://blacksun.ca/orders/domain-search-tool [1]. ...
If you've registered a new domain with your account, please keep in mind that it can take 12-24 hours to take effect (this is something we have no control over). If you requested the use of an existing domain through another domain registration comp...
PART ONE: SUBDOMAINS Subdomains allow users to specify where the site should look for content when a certain URL is entered. All subdomains take on the form of subdomain.domain.com. In cPanel, you can tell the server where to send a user who enters ...
WHY DO I NEED A DOMAIN NAME? ON THE INTERNET YOUR DOMAIN NAME IS YOUR OWN UNIQUE IDENTITY. No two parties can ever hold the same domain name simultaneously; therefore your Internet identity is totally unique. If you have a business site on the Inter...
How can I transfer my domain name to BlackSun? Our registrar is Tucows Inc., they are a highly dependable Canadian based registrar that has been operating for several years. There are many things you should be aware of depending on what your doma...
If your domain is registered with 000domains.com [1], this video tutorial will show you how to change your DNS (Domain Name Servers). The name servers for BlackSun are dns1.blacksun.ca and dns2.blacksun.ca. (The video starts from the 000Domains.com...
What are PTR records? PTR records are used for the reverse DNS (Domain Name System) lookup. Detailed explanation of the reverse DNS lookup can be found in the following article: http://en.wikipedia.org/wiki/Reverse_DNS_lookup [1] While the A recor...
If requested at sign-up, domains registered through BlackSun have the privacy enabled. This means that the general public can not view your personal contact information on a whois search. However, for domain security purposes, if you ever move or change...